FastTicket Merchant Terms & Conditions
1. Introduction
Welcome to FastTicket Merchant Services! These terms and conditions govern your use of the FastTicket platform as a merchant. By accessing or utilizing our platform, you agree to comply with these terms.2. Merchant Responsibilities
- Merchants must create and maintain an account on FastTicket with accurate and updated information.
- All information provided will be managed in accordance with our Privacy Policy.
- By sharing your details with FastTicket, you consent to their internal use for platform-related operations.
- Merchants are solely responsible for using FastTicket software and services to manage and host their events effectively.
3. Event Hosting
- Merchants must provide authentic, complete, and accurate details for each event hosted on FastTicket.
- Any updates to event details, pricing, or features after publication are the sole responsibility of the merchant. FastTicket will provide support within agreed-upon guidelines.
- Merchants have full control over ticket pricing and offers. FastTicket will not be liable for any discounts or promotions set by merchants.
4. Promotion and Sales
- FastTicket may promote events hosted on its platform, with featured promotion subject to special charges or performance-based criteria.
- Merchants are responsible for managing their ticket sales through online or manual channels. While FastTicket provides support, data management and sales records are the merchant's responsibility.
- Merchants must restrict access to their FastTicket merchant account to authorized personnel only.
5. Financial Transactions
- FastTicket charges convenience fees, including internet handling charges, as per the pricing plans.
- Additional services or products listed on FastTicket can be purchased as required.
- All charges and services are subject to applicable government taxes.
- FastTicket deducts convenience fees, GST, and other applicable charges directly from ticketing revenue. Any additional GST or TDS charges are the merchant's responsibility.
- Payments for FastTicket services are non-refundable. FastTicket reserves the right to deduct pending dues from future ticketing revenues.
6. Data Usage and Protection
- Data generated from ticket sales on FastTicket is owned by FastTicket. Merchants can access their database for marketing purposes through the platform.
- Merchants are prohibited from extracting and sharing data with third parties. Data use is limited strictly to marketing purposes.
- FastTicket reserves the right to adjust data visibility and availability at its discretion.
7. Intellectual Property
- FastTicket’s software and credentials are exclusively reserved for event hosting and ticketing. Unauthorized sharing, copying, or distribution is prohibited.
- Merchants may use FastTicket branding, including its logo, for event promotion with prior written approval from FastTicket.
8. Termination and Refunds
- FastTicket reserves the right to suspend or terminate a merchant's account in case of a violation of these terms and conditions.
- Merchants are responsible for issuing refunds in the event of cancellations or postponements. FastTicket will not be liable for such refunds.
9. Updates to Terms and Conditions
- FastTicket may update these terms and conditions at any time. Merchants are encouraged to review them periodically.
- We value merchant feedback and welcome suggestions for improving these terms.
By using FastTicket, you agree to abide by these terms and conditions. For any inquiries or assistance, please contact us at [info@fastticket.live].